Cavalier Commons FAQs

Everything you need to know about living at Cavalier Commons, all in one convenient place.

How do I pay my rent?

Residents can conveniently make payments through the Resident Portal. Log in to view your balance, make a payment, and manage available payment options.

How do I submit a maintenance request?

Maintenance requests can be submitted online through the Resident Portal. Select Maintenance Request from the menu, provide the requested details, and submit your request to the management team.

What should I do if I have an emergency maintenance issue?

For urgent maintenance situations, please follow the emergency maintenance instructions provided by the management office. For emergencies involving immediate threats to life or safety, contact the appropriate emergency services.

Where can I find my lease and other documents?

Available lease documents and resident forms can be accessed through the Documents section of the Resident Portal.

How will I receive important community updates?

Community announcements and important building information may be shared through the Resident Portal and your registered contact information. Be sure your email address and phone number are current in your account settings.

How do I update my contact information?

Visit the account settings area of the Resident Portal to review available profile and communication preferences. For information that cannot be updated online, please contact the management office.

Does Cavalier Commons welcome pets?

Please refer to your lease and community policies for current pet guidelines, including any applicable registration requirements, restrictions, or fees. Contact the management team if you have questions about adding a pet to your household.

How do I learn about upcoming resident events?

Check the Resident Portal regularly for upcoming events, community gatherings, seasonal activities, and other opportunities to connect with your neighbors.

What should I do if I'm expecting a package?

Please follow Cavalier Commons' package delivery and retrieval procedures. Residents are encouraged to retrieve delivered packages promptly and contact the management office with questions regarding package handling.

How does the lease renewal process work?

When renewal information becomes available, eligible residents may receive a renewal offer and instructions for reviewing available lease terms. Check the Resident Portal and your registered email for updates from the management team.

Still have questions?

Our  management team is happy to help. Contact the management office for additional assistance.